Select the Tools menu at the top of the browser window.
I keep getting prompted to install Silverlight.
Select Manage Add-ons. Select All Add-ons from the drop-down menu. Select Microsoft Silverlight.
Quit and relaunch Internet Explorer and try Netflix again. Google Chrome: Under Silverlight, select Enable. Quit and relaunch Chrome and try Netflix again. Mozilla Firefox: Select Add-ons.
Select Plugins from the panel on the left. Quit and relaunch Firefox and try Netflix again. Disable ActiveX filtering in Internet Explorer. Select Safety. Uncheck ActiveX filtering. Uninstall and reinstall the Silverlight plug-in. To uninstall the Silverlight plug-in: Windows 8 Quit all open browsers - including this window! Select Control Panel. Locate and select Microsoft Silverlight. Select Uninstall.
How to Enable Silverlight for Google Chrome, Firefox, IE and Safari
Click on the Start Button. Windows XP Quit all open browsers - including this window! Select Add or Remove Programs. Click Remove. To install the latest version of the Silverlight plug-in: Navigate to Netflix. Silverlight is not supported on Safari If you have updated to Safari 12, visit our system requirements to find an alternative compatible browser. If you are not using Safari 12, follow the steps below. Opera on Mac OS X Safari on Mac OS X Click the Macintosh HD icon.
Enable NPAPI plugins
Select Library. Select Internet Plug-Ins. Select Open on the pop-up menu. Follow the prompts to complete installation. Once installation is complete, try Netflix again. With Safari open, select Safari from the upper left corner. Select Preferences. Select Security.
Get Silverlight to work in Chrome in under a minute
Check Allow Plug-ins. Try Netflix again. If Allow Plug-ins is already checked: Select Plug-in Settings. Check the box next to Silverlight.
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Are you a Netflix Member? To allow Chrome to run Silverlight for all sites, follow these three steps:. Home Products. Log in Ru En. To get Silverlight issues in Chrome, follow the instructions below Contents: Enable Silverlight for this site Seeing a grey screen with a puzzle piece? Scenario 1: Follows these 3 steps: Enter the following URL in your address bar: Solution 1.
Click the small jigsaw puzzle icon that has a red X inside it, located in the upper right-hand corner of your browser screen, to the right of the address bar: